Privacy Policy
(hereinafter referred to as “the Company”) complies with the laws and regulations regarding personal information and takes all possible measures to protect the important personal information of our customers.
Basic Policy on Personal Information Protection
In providing services as a lodging service provider, we recognize the importance of protecting personal information, and we recognize that it is our important social responsibility to handle personal information appropriately and manage it safely. In order to fulfill this responsibility, we have established the following policy regarding the protection of personal information, and in accordance with this policy, we have established our personal information protection management system, and we will strive to ensure that all of our directors and employees are aware of this policy and that personal information is appropriately protected.
Acquisition, use and provision of personal information
When acquiring personal information, we will specify the purpose of its use and use it within the scope necessary to achieve the specified purpose. In order to prevent the use of personal information for purposes other than those specified, we will take appropriate management measures and will not provide the acquired personal information to any third party, unless we have obtained the consent of the person concerned or are required by law to do so.
Compliance with Laws and Regulations
We will comply with laws, regulations, and other standards related to the protection of personal information. We will also ensure that our personal information protection management system complies with these laws and other standards.
Implementation of safety measures
In order to appropriately manage the personal information we have acquired, we will take organizational, personnel, physical, and technical safety measures to prevent and correct the leakage, loss, or damage of personal information.
Response to complaints and consultations
If we receive a complaint or consultation regarding the handling of personal information, we will promptly investigate the facts of the matter and respond in good faith within a reasonable period of time.
Continuous Improvement of the Personal Information Protection Management System
We will continuously review our personal information protection management system in light of changes in social conditions and the environment, and improve our efforts to protect personal information.
Handling of Personal Information
In accordance with the Personal Information Protection Policy, we will use and handle personal information received from customers, business partners, applicants for employment, and those who contact us in an appropriate manner, as described below.
Personal information held, how it was obtained, and the purpose of its use
- Personal information provided on business cards and questionnaires at interviews, exhibitions, seminars, etc. may be used to respond to inquiries and requests, to introduce and guide our products, services, exhibitions, and seminars in our various businesses, and to request questionnaires.
- Personal information provided by customers who request catalogs and explanatory materials for our services on our website may be used to respond to inquiries and requests, to introduce and inform customers about products, services, exhibitions, and seminars in our various businesses, and to request questionnaires.
- Personal information provided on the “Employment Opportunities” page of our website and personal information of applicants obtained during the selection process will be used only for our recruitment activities and will be deleted immediately after the recruitment process is completed.
- Personal information obtained through commercial listings, staff listings, etc., may be used to introduce products and services, exhibitions, and seminars in our various businesses, to provide information, and to request questionnaires.
- The personal information of suppliers provided in interviews, business cards, and materials will be used for procurement and communication in our various businesses.
Provision of Personal Information to Third Parties
We will not provide personal information to third parties, except in the following cases
- When required by law.
- When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual.
- When it is particularly necessary for improving public health or promoting the sound growth of children, and it is difficult to obtain the consent of the individual.
- When it is necessary to cooperate with a national agency, a local government, or a person or organization entrusted by either of the foregoing in executing the affairs prescribed by laws and regulations, and obtaining the consent of the individual concerned is likely to impede the execution of such affairs.
- When we outsource part or all of our business to a subcontractor for the smooth operation of the business. In this case, the Company will conclude an agreement with the subcontractor regarding the handling and security protection of personal information, and will manage the information appropriately.
- When the consent of the individual has been obtained in advance.
- As part of each of our businesses, we may provide the information on our website to external companies, such as various search services, for the purpose of increasing the number of accesses and improving search engine measures.
Consignment of Personal Information
The Company may outsource the handling of personal information to an external contractor. In this case, we will enter into a contract with the contractor and properly manage the personal information entrusted to us.
Procedures for Disclosure, Correction, etc.
We will accept requests from the person in question for disclosure of personal information in our possession, notification of the purpose of use, correction, addition or deletion of personal information in our possession, suspension of use, etc., and suspension of provision to third parties (hereinafter referred to as “disclosure, etc.”). (hereinafter referred to as “disclosure, etc.”) from the person in question. For specific procedures for requesting disclosure, etc., please contact the following office.
For inquiries about personal information, please contact
E-Mail: toshi@toshisplace.com
- If necessary, we will send you the prescribed application form by mail or e-mail.
- Please fill in the prescribed items on the application form, enclose the following documents for identification, and mail it to the Personal Information Inquiry Consultation Desk.
- The response will be mailed to the address indicated on the application form.
- The submitted documents will be handled only to the extent necessary to respond to the request, including contacting the person in question regarding the request for disclosure or suspension of use.
- If we are unable to process your application due to unclear documents, we may contact you to inform you of the problem.
- All documents received will be destroyed by an appropriate method without delay as soon as the response to the request for disclosure, suspension of use, etc. is completed.
Documents to verify your identity
- Please enclose a copy of an identification card issued by a public institution that shows your name and address.
- Driver’s license, basic resident register card (must have a photo), extract from family register (only necessary information such as address and name), copy of resident certificate (only necessary information such as address and name), certificate of health insurance coverage, certificates of coverage for various types of insurance (the medical record portion is not required), certificate of coverage for long-term care insurance, pension book, beneficiary certificate, etc.
- If the certificate includes your permanent address, please make a photocopy of the certificate after hiding your permanent address.
Mailing address
15-14 Sakanoshita, Kamakura City, Kanagawa Prefecture, 248-0021, Japan
Personal Information Inquiry and Consultation Desk, Toshizu Place Co.
- Please bear the cost of postage.
- We recommend that you send your application by registered mail.
Please note that we will not be able to respond in the following cases.
- If we decide not to respond to your request, we will notify you of the decision with the reason.
- When the identity of the person cannot be confirmed
- In the case of a request by an agent other than the principal, when the status and authority of the agent cannot be confirmed.
- In case the prescribed request documents are incomplete
- When the requested personal information does not correspond to the personal data held by the Company
- When there is a risk of harm to the life, body, property, or other rights or interests of the person or a third party
- If there is a risk of significant hindrance to the proper execution of our company’s business
- If it would violate other laws and regulations.
Collection of Personal Information
We may collect personal information to the extent necessary in the following cases
- When contacting us
- When applying for service with us
Purpose of use of personal information
We use the personal information collected from our customers for the following purposes
- For contacting customers
- To respond to inquiries from customers
- To provide services to customers
Provision of Personal Information to Third Parties
We will not disclose or provide personal information obtained from customers to third parties, except in the following cases
- When you have given your consent
- In the case of a request from a public office, such as a request from the police
- When the law applies
Disclosure, correction, etc. of personal information
When we receive a request from a customer to disclose, correct, or delete his/her own information, we will certainly comply with the request.
For inquiries regarding the protection of personal information, please contact
E-Mail: toshi@toshisplace.com
Hitoshi Uchida, Toshizu Place Corporation
